The terms for using UP Timer.

1. Who we are and agreement to these terms

UP Timer is operated by Spixel Digital in the United Kingdom. Contact support@uptimer.app for general help and billing@uptimer.app for payment questions.

By accessing or using UP Timer, you agree to these terms. If you use the service on behalf of an organisation, you confirm that you have authority to do so. If you cannot legally agree to a paid contract yourself, a parent, guardian or authorised adult must do so.

2. What UP Timer provides

UP Timer is a browser-based timer and prompt tool that may include:

• Focus and break cycles.
• User-selected water targets, cup sizes, working hours, pacing and reminders.
• Movement prompts, timing and guided exercise suggestions.
• Immediate and scheduled Learn Sprints.
• Browser/desktop notifications and male or female voice alerts.
• Persistent on-screen and audio acknowledgement prompts.
• Accounts, Full trials, paid Full access and billing-management routes.
• Support and future Company enquiry routes.

We may improve, replace, add, restrict or remove features. Material changes to paid access will be handled reasonably and in accordance with applicable law.

3. Lite, Full trial, Full and Company

Lite

Lite is free and provides up to one continuous two-hour window each day. The window begins when you start your first timer, not when the page opens, and continues through pauses or resets of individual timers.

Full trial

The Full trial provides three days / 72 hours of Full access. An account is required. You must activate the trial manually. No card is required and the trial does not automatically convert to a paid membership.

Full

Full costs $59.99 per year as a recurring annual membership. The checkout will show the amount, renewal arrangement and relevant payment information before you pay.

Company

Company access is currently enquiry-led and coming soon. Registering interest does not create a Company account, start a pilot, reserve availability, agree a price or enter a licence contract. Separate written terms may apply to any future pilot, licence or bespoke work.

4. Accounts and security

• Provide accurate information and keep the account email accessible.
• Keep passwords, confirmation codes and account-recovery information confidential.
• Do not share paid access in a way that bypasses an agreed membership or future Company seat.
• Tell us promptly about suspected unauthorised access.
• Use only your own account unless you are expressly authorised to administer another account.

You are responsible for activity under your account except to the extent it results from our breach or another matter for which the law makes us responsible.

5. Payment, renewal and cancellation

Payments and subscription management are processed through Stripe or another stated payment provider. We do not intend to store full card details.

Full renews annually until cancelled. You can normally cancel through the secure customer portal. Cancellation stops a future renewal; unless a refund or earlier end is agreed, access normally remains available until the end of the current paid billing period and then returns to Lite.

The Refund & Cancellation Policy forms part of these terms. Nothing in these terms removes rights that cannot lawfully be excluded.

Prices may change for future billing periods. Any change affecting renewal will be communicated as required before it takes effect.

6. Your responsibilities and acceptable use

Use UP Timer lawfully and responsibly. You must not:

• Attempt to bypass Lite, trial, payment, authentication, subscription or Company access controls.
• Probe, attack, disrupt or overload the service or another user’s account.
• Introduce malware, automated scraping, abusive traffic or harmful content.
• Reverse engineer or copy the service except where the law expressly permits it.
• Resell, sublicense or commercially exploit UP Timer without written permission.
• Upload or send material you do not have the right to use.
• Use the service as a safety-critical alarm or where a missed alert could create serious risk.

Good-faith security reports should be sent to security@uptimer.app.

7. Timers and prompts are not professional advice

UP Timer provides timers, reminders and guided prompts. It does not provide medical, health, ergonomic, occupational-health, legal, financial, trading or other professional advice.

You decide whether a focus pattern, water target, break, movement or guided exercise is suitable. Fluid needs and physical ability vary. Seek appropriate professional advice where you have a medical condition, injury, disability, pregnancy-related concern, workplace issue or other reason for caution.

UP Timer is not a trading system and does not provide trading signals, market recommendations or risk guidance.

8. Acknowledgement and notifications

Persistent acknowledgement is designed to keep an alert active until the interface receives a response. Acknowledgement confirms only that the prompt was seen or responded to. It does not verify that an action was completed.

Notification and audio availability depends on browser, operating system, permissions, device volume, power-saving behaviour and whether the service remains open. Do not rely on UP Timer where failure, delay or a missed prompt could cause harm or loss.

9. Company boundaries

UP Timer is not intended as employee surveillance or productivity-scoring software. The current Company proposition is that licence administration and approved learning are separate from private personal timer activity.

Organisations remain responsible for employment, health and safety, accessibility, data protection, HR, training and workplace wellbeing duties. UP Timer does not satisfy or replace those responsibilities.

If an organisation supplies documents or content for future Learn Sprints, it confirms that it has the right to provide and authorise that material. Scope, review, confidentiality, intellectual property and data terms will be agreed separately.

10. Intellectual property and feedback

The UP Timer name, branding, website, application, interface, code, copy, graphics and other content belong to us or our licensors unless stated otherwise.

These terms give you a limited, personal, revocable and non-transferable right to use the service for its intended purpose. They do not transfer ownership.

You may send feedback. Unless agreed otherwise, we may use general feedback to improve the service without owing payment, but we will not treat confidential material or personal information as public merely because it was sent to us.

11. Third-party services and links

The service depends on third parties for hosting, authentication, email, payments, analytics and other functions. Their terms and privacy notices may apply when you use their hosted pages or services.

We are not responsible for unrelated third-party websites linked from the site, although this does not affect responsibility that the law places on us for our own service or chosen processors.

12. Availability, changes and suspension

We aim to provide a useful and reliable service, but do not promise continuous, uninterrupted or error-free availability on every device or browser. Maintenance, faults, provider outages, security incidents and product changes may affect access.

We may suspend or end access where reasonably necessary for security, misuse, breach, non-payment, legal requirements or protection of users and systems. Where appropriate, we will try to explain and provide a reasonable opportunity to resolve the issue.

13. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or mandatory consumer rights.

Subject to that, UP Timer is a work-rhythm tool. We are not responsible for a user’s choice of target, exercise, working pattern, reliance on a prompt, missed notification, employer decision, trading decision or professional decision.

For business users, and only to the extent permitted by law and any separate written agreement, we are not liable for indirect or consequential loss, loss of profit, revenue, business, opportunity, goodwill or data.

14. Ending access

You may stop using Lite at any time, cancel Full as described above or request account help. Some records may need to be retained after access ends for billing, security, legal or dispute purposes.

Terms that by nature should continue—such as intellectual property, payment obligations already incurred, liability, dispute and governing-law provisions—continue after termination.

15. Changes to these terms

We may update these terms for product, legal, security, provider or commercial changes. The current version will show an updated date. Material changes affecting paid access will be notified where required.

16. Governing law, complaints and contact

These terms are governed by the laws of England and Wales, subject to mandatory consumer protections that apply where you live. Courts with jurisdiction under applicable law may hear disputes.

Email support@uptimer.app for general complaints and billing@uptimer.app for billing matters.