1. Who we are and agreement to these terms
UP TIMER is operated by Spixel Digital in the United Kingdom. Contact support@uptimer.app for general help and billing@uptimer.app for payment questions.
By accessing or using UP TIMER, you agree to these terms. If you use the service on behalf of an organisation, you confirm that you have authority to do so. If you cannot legally agree to a paid contract yourself, an authorised adult must do so.
2. What UP TIMER provides
UP TIMER is a browser-based work-rhythm and capture product that can include:
- Focus and break cycles.
- User-selected water targets, cup sizes, working hours, progress and reminders.
- Movement cadence, movement duration, exercise rotation and movement prompts.
- Immediate and scheduled Learn Sprints with a recall step.
- A compact Interval Timer for repeated Training and Rest cycles as an optional utility alongside the four core timers.
- UP Capture for notes, ideas, questions, reflections and to-dos, including planning and a hand-off into Focus where available.
- Browser or desktop notifications and male or female voice alerts.
- Persistent timer prompts that wait for acknowledgement.
- Accounts, the Full trial, Full membership and billing-management routes.
- Support and enquiry-led Company licence routes.
We may improve, add, replace, restrict or remove features. Material changes affecting paid access will be handled reasonably and in accordance with applicable law.
3. Lite, Full trial, Full and Company licences
Lite
Lite is free and provides up to one continuous two-hour window each day. The window begins when you start your first timer, not when the page opens, and continues through pauses or resets of individual timers.
Full trial
The Full trial provides three days / 72 hours of Full access. An account is required. You activate the trial manually. No card is required and the trial does not automatically convert to paid access.
Full
Full costs $59.99 per year as a recurring annual membership. Checkout shows the amount and renewal arrangement before payment.
Company licences
Company licences are an enquiry-led route for licences, selected pilots and bespoke setup. An enquiry does not create a Company account, reserve a pilot, begin billing or enter a licence contract. Separate written terms can apply to Company arrangements.
4. Accounts and security
- Provide accurate information and keep the account email accessible.
- Keep passwords, confirmation codes and account-recovery information confidential.
- Do not share paid access in a way that bypasses an agreed membership, Company licence or other authorised access arrangement.
- Tell us promptly about suspected unauthorised access.
- Use only your own account unless you are expressly authorised to administer another account.
You are responsible for activity under your account except to the extent it results from our breach or another matter for which the law makes us responsible.
5. Payment, renewal and cancellation
Payments and subscription management are processed through Stripe or another stated payment provider. We do not intend to store full card details.
Full renews annually until cancelled. You can normally cancel through the secure customer portal. Cancellation stops a future renewal; unless a refund or earlier end is agreed, access normally remains available until the end of the current paid billing period and then returns to Lite.
The Refund & Cancellation Policy forms part of these terms. Nothing in these terms removes rights that cannot lawfully be excluded.
Prices may change for future billing periods. Any change affecting renewal will be communicated as required before it takes effect.
6. Your responsibilities and acceptable use
Use UP TIMER lawfully and responsibly. You must not:
- Attempt to bypass Lite, trial, payment, authentication, subscription or Company access controls.
- Probe, attack, disrupt, overload or interfere with the service or another user’s account.
- Introduce malware, abusive automation, unauthorised scraping or harmful content.
- Reverse engineer or copy the service except where the law expressly permits it.
- Resell, sublicense or commercially exploit UP TIMER without written permission.
- Upload, capture or send material you do not have the right to use or store.
- Use UP TIMER as a safety-critical alarm or where a missed prompt could create serious risk.
Good-faith security reports should be sent to security@uptimer.app.
7. Timers, prompts and movement suggestions are not professional advice
UP TIMER provides timers, reminders, prompts, movement suggestions and a capture workspace. It does not provide medical, health, hydration, ergonomic, occupational-health, employment, legal, financial, trading or other professional advice.
You decide whether a focus pattern, water target, break, movement or exercise is suitable for you. Fluid needs, physical ability and work circumstances vary. Seek appropriate professional advice where your circumstances require it.
8. Acknowledgement and notifications
Persistent acknowledgement is designed to keep an alert active until the interface receives a response. Acknowledgement records that the prompt received a response in the interface. It does not verify that an action was completed.
Notification and audio availability depends on browser, operating system, permissions, device volume, power-saving behaviour and whether the service remains open. Do not rely on UP TIMER where failure, delay or a missed prompt could cause harm or loss.
9. Company licence boundaries
Company is an access and rollout route, not an employee-surveillance or productivity-scoring product. Personal Focus, Hydrate, Move, Learn and UP Capture activity is not intended to become a manager feed simply because access is supplied through a Company arrangement.
Organisations remain responsible for employment, health and safety, accessibility, data protection, HR, training and workplace duties. UP TIMER does not satisfy or replace those responsibilities.
Any Company-specific setup, data visibility, content, pilot conditions or service commitments that go beyond the standard product will be defined in the relevant written agreement.
10. Intellectual property, UP Capture content and feedback
The UP TIMER name, branding, website, application, interface, code, copy, graphics and other product content belong to us or our licensors unless stated otherwise. These terms give you a limited, personal, revocable and non-transferable right to use the service for its intended purpose.
You are responsible for the content you add and for having the right to use it. UP Capture is not intended as a password manager, secrets vault or permanent backup service. Keep separate copies of information you cannot afford to lose, particularly if you use signed-out local browser storage.
You may send feedback. Unless agreed otherwise, we may use general feedback to improve the service without owing payment, but confidential material and personal information are not treated as public merely because they were sent to us.
11. Third-party services and links
The service depends on third parties for hosting, authentication, email, payments, analytics and other functions. Their terms and privacy notices may apply when you use their hosted pages or services.
We are not responsible for unrelated third-party websites linked from the site, although this does not affect responsibility that the law places on us for our own service or chosen processors.
12. Availability, changes and suspension
We aim to provide a useful and reliable service, but do not promise continuous, uninterrupted or error-free availability on every device or browser. Maintenance, faults, provider outages, security incidents and product changes may affect access.
We may suspend or end access where reasonably necessary for security, misuse, breach, non-payment, legal requirements or protection of users and systems. Where appropriate, we will try to explain and provide a reasonable opportunity to resolve the issue.
13. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including mandatory consumer rights, fraud or fraudulent misrepresentation, or liability that cannot legally be excluded.
UP TIMER cannot control how you respond to a prompt, whether a browser or device delivers a notification, the suitability of a movement or target for your circumstances, or decisions you make independently of the service. Do not rely on the product where failure, delay or a missed prompt could cause serious harm or loss.
For business users, liability and service commitments can be dealt with separately in a Company agreement. Any limitation in these terms applies only to the extent permitted by law.
14. Ending access
You may stop using Lite at any time, cancel Full as described above or request account help. Some records may need to be retained after access ends for billing, security, legal or dispute purposes.
Terms that by nature should continue—such as intellectual property, payment obligations already incurred, liability, dispute and governing-law provisions—continue after termination.
15. Changes to these terms
We may update these terms for product, legal, security, provider or commercial changes. The current version will show an updated date. Material changes affecting paid access will be notified where required.
16. Governing law, complaints and contact
These terms are governed by the laws of England and Wales, subject to mandatory consumer protections that apply where you live. Courts with jurisdiction under applicable law may hear disputes.
Email support@uptimer.app for general complaints and billing@uptimer.app for billing matters. Privacy questions and data-protection complaints should go to privacy@uptimer.app.